FAQ
Your questions, answered.
❓How do I schedule an appointment?
Click any of the “Get Started” or “Free Consultation” links across the site. You’ll be directed to an interest form — once completed, you’ll be able to schedule a complimentary consultation with Dr. Joel to discuss your goals and determine which membership path is the best fit.
❓What should I expect during the initial consultation?
The initial consultation is called the Premier Wellness Assessment, and it serves as the foundation for ongoing care through the Concierge Longevity Membership.
It includes:
•A comprehensive health and lifestyle questionnaire (completed after sign-up)
•In-depth bloodwork and biomarker analysis
•A 60-minute video consultation with Dr. Joel to review findings and goals
•A personalized written action plan focused on optimizing your metabolism, inflammation, hormones, cardiovascular health, and more
•One month of tailored prescriptions (e.g., hormone therapy, weight loss medication, cellular optimization)
Following this month, your Concierge Longevity Membership begins — starting with one month free.
❓What membership options are available?
We offer three high-touch monthly memberships:
🧠 Concierge Longevity Membership
A full-spectrum program designed for disease prevention, cognitive and physical performance, and long-term health. Includes:
•Biannual bloodwork
•Quarterly consultations with Dr. Joel
•Ongoing prescription management (hormone therapy, weight loss medications, cardiovascular and cellular health)
•Tailored supplement plan
•Direct chat access to Dr. Joel
•15% discount on à la carte services
Available to clients in Texas and Florida only.
⚖️ Weight Loss Optimization Membership
Designed for sustainable fat loss and metabolic improvement. Includes:
•Access to tirzepatide (via insurance, Lilly Direct, or compound pharmacy)
•Baseline bloodwork and consultation
•One session with a registered dietitian
•One session with a certified personal trainer
•Quarterly follow-ups
•Bloodwork every 6 months
Available to clients in New York, Florida, and Texas.
🧬 Hormone Optimization Membership
•Baseline labs and consult
•Follow-up labs one month after therapy begins
•Biannual lab monitoring
•Ongoing therapy adjustments with Dr. Joel
•A la carte labs available as needed
Available to clients in Texas and Florida.
❓Do you accept insurance?
Healthspan by Design is a self-pay practice. However, certain prescriptions (such as tirzepatide) may be eligible for insurance coverage. Dr. Joel can assist with prior authorizations or recommend alternative options like Lilly Direct or a trusted compounding pharmacy.
❓Where are your services available?
We currently offer services in the following states:
•Weight Loss Optimization: New York, Florida, Texas
•Concierge Longevity & Hormone Optimization: Florida and Texas only
If you’re located elsewhere, please complete the interest form, and we’ll notify you as soon as services become available in your state.
❓How soon will I see results?
While every client is different, many begin to see measurable improvements in areas like energy, mood, sleep, and metabolic health within the first 1–3 months. Progress is tracked via lab markers and ongoing consultations to ensure sustainable, meaningful change.
❓Can I just get one-time lab testing or prescriptions without joining a membership?
Our model is built around ongoing care, accountability, and optimization. However, clients who have completed the Premier Wellness Assessment can access additional à la carte lab testing and consultations as needed.
❓Are the prescribed medications and therapies safe?
Yes — all treatments are customized based on your personal health data and monitored closely by Dr. Joel for safety, efficacy, and alignment with your goals. Medications are sourced from reputable pharmacies and compounded when necessary to meet exact dosing requirements.
❓Is the information shared during consultations confidential?
Absolutely. Healthspan by Design complies with all HIPAA regulations and takes your privacy seriously. Your personal data and medical records are stored securely and never shared without your explicit consent.